Custom Support Across the Hunter & Central Coast

We provide custom, participant-focused support across Newcastle, Lake Macquarie, Maitland, and the Central Coast, offering Supported Independent Living, community access, and in-home care designed to help you live independently, achieve your goals, and feel at home in a space that’s truly yours.

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How we help

Supported Independent Living

A home should feel like yours. Our SIL services provide personalised support in a safe, welcoming environment, helping you live independently while receiving the assistance you need. With routine, stability, and a caring team, we create homes where you truly belong.

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Community Access

Stay connected, build confidence, and enjoy life on your terms. Our Community Access services support you in social outings, skill-building, and personal goals, ensuring you stay engaged with the world around you while receiving the right level of support.

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In-home Care

Independence starts with the right support. Our In-Home Care services provide personalised assistance with daily tasks, personal care, and household activities, so you can feel safe, comfortable, and in control – right from your own home.

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STA, MTA, & Respite

Whether transitioning to SIL or needing a temporary break, our STA, MTA, & Respite services offer a safe, welcoming stay with tailored support. With experienced staff and a comfortable environment, we make every stay a positive and reassuring experience.

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Custom Care in name and nature

Every person’s needs are different, and the right support should reflect that. Whether you’re a participant looking for a place to call home, a family member wanting confidence in your loved one’s care, or a healthcare professional seeking a trusted provider, we take a considered, collaborative approach.

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Raising the standard

Our Supported Independent Living (SIL) approach is built around personalised care, ensuring each participant has the right level of support while maintaining choice and control over their daily life.
Families stay informed, participants feel empowered, and health professionals trust us to deliver quality and custom care that raises the standard for SIL.

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FAQ

What types of support services do you offer?

We provide a range of NDIS-approved services, including Supported Independent Living (SIL), Community Access, In-Home Care, and Short-Term Accommodation (STA, MTA, & Respite). Each service is designed to support participants in living independently while receiving personalised care tailored to their needs.

How does Supported Independent Living (SIL) work?

SIL provides a supportive home environment where participants live independently with assistance from trained support workers. Support is available 24/7 (or as needed) and includes help with daily tasks, personal care, meal preparation, and community involvement, all while promoting independence and choice.

What is included in your Community Access services?

Community Access focuses on helping participants engage with their local community, build social connections, and develop life skills. This includes assistance with outings, attending appointments, joining social groups, participating in recreational activities, and working towards personal goals.

How does In-Home Care support participants in their daily lives?

Our In-Home Care services provide personalised support to participants in their own homes. This may include help with personal care, household tasks, meal preparation, medication management, and companionship, allowing individuals to maintain independence in a comfortable and familiar setting.

What’s the difference between STA and MTA?

• Short-Term Accommodation (STA) is designed for temporary stays, offering participants a supportive environment when they need a break or extra care outside their usual home. It includes accommodation, meals, and support for daily activities.

• Medium-Term Accommodation (MTA) is intended for transitional housing, typically lasting up to 90 days. It provides a stable place to live while participants wait for permanent housing solutions, such as SIL or specialist disability accommodation.

How do I know which service is right for me or my loved one?

Our team can help assess your needs and match you with the most suitable support service. Whether you need ongoing assistance, community engagement, or temporary accommodation, we’ll guide you through your options and find the best fit based on your NDIS plan and personal goals.

Can services be tailored to individual needs and preferences?

Yes! We believe in a participant-first approach, meaning all our services are personalised to align with individual needs, routines, and preferences. Whether it’s choosing support workers, daily schedules, or types of activities, we work with you to create a plan that suits your lifestyle.

How do I get started with accessing support through you?

Simply reach out to us! We’ll schedule an initial consultation to understand your needs, review your NDIS plan, and discuss the best services for you. From there, we’ll support you through the onboarding process to ensure a smooth and stress-free transition into care.